Testimonials

Recommended Dealer
As soon as I walked in the door at Toyota Pakenham, I was approached by David Holz. An extraordinarily professional, friendly and genuine person. He listened to what I was looking for and I felt he truly had my best interest. I had visited several other Toyota dealerships and received no where this service which resulted me walking out. David made the process easy. This is why I purchased from Toyota Pakenham.

Salesperson Additional Comments
David was outstanding. A truly exceptional Sales professional.

Final Comments
I have never had such a positive experience with a car dealership. Well done to Management for selecting such exceptional customer driven team. Thank you!

Ms. Tracy Day

5 May 2019

Recommended Dealer
The sales team really keep you up to date on your purchase and let you know immediately of any issues. Liam was fantastic from start to finish and so was Karen - real assets to the company

Salesperson Additional Comments
Liam was a joy to deal with and I was sad to hear that he was leaving the site, I wish him all the best for the future and thank him for making my purchase a totally stress free experience - especially the 4 month wait!

Final Comments
I have never had such a positive experience with a car dealership. Well done to Management for selecting such exceptional customer driven team. Thank you!

Mr. Shane Canning

17 April 2019

Recommended Dealer
From the very start at looking to purchase a new car to actually picking up the new car was seamless. All the staff were amazing especially Brooke. She kept in contact with me at every step and was very helpful. She answered all my questions in a timely manner.

Salesperson Additional Comments
Brooke was amazing. She managed to produce a car that I have truly fallen in love with. She game me suggestions to contemplate and I ended up with the exact car I wanted.

Final Comments
I think everything was covered. Thank you Toyota for providing me with the car of my dreams.

Ms. Tanya Crane

12 April 2019

Recommended Dealer
The Staff is Happy to see you and make you feel at home by offering a coffee or thee

Salesperson Additional Comments
The Car was ordered which took a couple of months and I was kept informed of the progress along. Brooke is an outstanding person ready to explain the working of the car, and help along with her supporting staff Liam to give you the idea of "I am still Feeling it" won’t fade away!

Final Comments
No it is all GOOD and I hope to have a LONG and CAREFREE experience with my NEW TOYOTA CAMRY SL HYBRID! and still feeling it

Mr. Ben Schade

30 march 2019

Recommended Dealer
Our sales consultant Liam was attentive, available at all times, quick to respond to questions that we had and worked hard to provide the most competitive quote. His product knowledge was great. He was a pleasure to deal with.

Salesperson Additional Comments
Liam was great. Very available to answer questions at any time of the day. He was approachable and his product knowledge was great. He did not employ aggressive sales tactics and was respectful at all times. We actually had a cheaper quote closer to home, but decided to go with Liam because we enjoyed our dealing with him. I would highly recommend Liam to friends and family"

Mr. Mark Scholes

2 February 2019

They were all helpful and genuine to all my requirements, I had the pleasure of meeting Dion halfway through the negotiations of my purchase and any request or questions I had were all taken care of. I have no doubt that my next vehicle purchase will be through Pakenham Toyota even though we reside 70 Kilometres in the West. Anyone thinking of purchasing a vehicle needs to seriously consider Pakenham Toyota on the basis that they will be treated with care and respect. I also think it would be great if other dealerships take the same approach as Dion and his team. Massive thumbs up to the team at Pakenham Toyota, thanks Dion.

Gordana Muscat

22 November 2018

On Friday we found a used car online that we were interested in, I sent an enquiry though and heard from Dion that night.

On Saturday my husband, our 3 children and I went and met Jade and Dion, they were both lovely and easy to speak to. We went for a test drive and were extremely happy with the car.

Chris helped us with our finance and made it as simple and straight forward as possible. They got the windows tinted and we picked up the car yesterday! We spoke with Harry who was very informative about the warranty that we got with the car. The whole process was simple and EASY!

They didn’t mind the fact that we took 3 children aged 4 and under with us and were nothing short of amazing throughout the process. Every member of Toyota that we met and dealt with were so friendly and helpful.

Thank you to all the staff who were involved in us getting our new car, we appreciate all of your hard work and thank you for making it such a straight forward and enjoyable process

Brittany Glen

27 Spetember 2018

I recently had the pleasure of purchasing my new car from Pakenham Toyota. I wasn’t really sure what I was after but desperately needed to upgrade from my little ‘buzz box’. Being a single lady I was also a bit nervous 😬

Thanks to The young salesman Harry I drove out Of their yard very happy! Harry took the time to really find out what needs I had for my small business that I own, then steered me towards the perfect car. He really seemed to listen to me and I never felt pressured or rushed. I believe Harry may have been quite new to the team as he sought some guidance from his boss Pat when filling out the paperwork. Pat was terrific and helped Harry with any questions he had but stepped back and let Harry finish the deal. What a great team they are!!

To top things off Harry contacted me a few days later just to check that I was happy with my purchase.....great follow up! Thanks for a positive experience!

Mardi Lloyd

22 June 2018

Thank you very much Pat for assisting me with my hilux. You took the pain out of buying a car and made it a really smooth and pleasant transaction. I will be passing on your number any time anyone mentions they're thinking of getting a new car because the experience you provided me is one I'd like my friends and family to receive. Thank you very much Pat and the berwick Toyota team. Other dealers could really take notes from you guys.

Wayne W

We just purchased a used car from Mark and couldn't be happier!! Mark and Tim provided us the best ever customer service that we could've ever wished for.. What more would you need anyway?? Absolutely loved every bit of it...Without a doubt we would recommend these guys to anyone!! Just also wanna wish good luck for Mark, Tim & the team Berwick Toyota!! You guys rock..!!

Hiruni D

Thanks to Simon & Lloyd at Berwick Toyota thankyou so much for helping us buy our very own brand new first owner to Rav4 GX 2017 Appreciate you both! Would highly recommend Berwick Toyota to anyone. Great Service, Amazing customer service all the staff their were very welcoming & friendly! God bless you both Simon & Lloyd thanks heaps guys

Salua P

Purchased a used Impreza yesterday and couldn't be more happy with how Ronnie assisted us through the process. Given we went from "shopping around" to driving home in a new car within the day, he definitely made what could have been a tiring negotiation, a much more enjoying & friendly discussion ensuring we didn't feel forced into anything and we ended up getting what we wanted. Thanks Ronnie!

Farooq S

Berwick Toyota is the best place to get a car. The sales manager will was so nice and so good. He know what he does the best. Once again big thank you will.

Neomal W

Thank you to the three young men who helped me chose a Toyota Kluger from the used car division, Aaden, Ronnie & Mark were all very helpful, upfront & patient while I went through this process. All staff were courtesy, answering all my questions or referring me to someone who could. From my initial enquiry to, the responding call & finalising the purchase I was assisted at all points of contact promptly, pleasantly & with appropriate information also with a great degree of care, concern & understanding. I am looking forward to some great motoring in the years ahead as well as continuing my business. Gratefully Robyn.

Robyn L